Cookie Policy

Effective date: May 3, 2026

This Cookie Policy describes how Think Talk (“we,” “us,” or “our”) uses cookies and similar technologies on our websites and apps (together with the Service). It should be read together with our Privacy Policy.

1. What are cookies and similar technologies?

Cookies are small text files stored on your device when you visit a site. Similar technologies include pixels, local storage, session storage, and device identifiers used for comparable purposes (recognizing your browser, remembering preferences, or analyzing usage).

2. Why we use them

We use cookies and similar technologies to:

Operate the Service: authentication, security, load balancing, fraud prevention, and remembering your session.
Remember settings: language, theme (light/dark), and cookie preferences where available.
Understand usage: aggregated analytics to improve performance, features, and reliability.
Communications: measure effectiveness of emails or campaigns where applicable.

3. Types of cookies (illustrative)

Strictly necessary — Required for core functionality (for example, login session, security tokens). These may not be disabled without breaking parts of the Service.

Functional — Remember choices you make (such as preferences) to provide a more personalized experience.

Analytics / performance — Help us understand how visitors use the Service (for example, which pages are visited and whether errors occur). We may use first-party or third-party analytics subject to configuration.

Marketing (if used) — Used to deliver or measure advertising relevant to your interests, where we offer such features and where permitted by law.

The exact list of cookies changes as we update the Service. Your browser or our cookie banner (if shown) may provide more detail for your region.

4. Your choices

Browser controls. Most browsers let you block or delete cookies. If you block all cookies, parts of the Service (such as staying signed in) may not work correctly.

Opt-out tools. Where required, we honor applicable opt-out signals or settings for analytics and advertising partners, subject to technical limits.

Do Not Track. There is no uniform standard for “Do Not Track” signals; we may not respond to all such signals.

5. Third parties

We may allow third parties (for example, analytics or infrastructure providers) to set cookies when you use the Service. Their use is governed by their own policies. We recommend reviewing those policies for more detail.

6. Updates

We may update this Cookie Policy when our practices or technologies change. We will post the updated Policy and revise the effective date at the top.

7. Contact

Questions about cookies or this Policy? Reach us through the Contact page on this website or the support email published there.